Reference

How 0re Handles Your Personal Data

At 0re, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm or PhonePe, and keep…

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0re How 0re Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you need to submit a data-access request, ask us to correct your records, or raise a concern about how your information is handled, our privacy support team is here. You can reach us through the channels below — we aim to respond to all privacy-related queries within five working days.

Team online

Email Privacy Support

Send your data-access or deletion request to our dedicated privacy address. Include your registered account email so we can locate your record and respond within five working days.

Live Chat

Start a chat session from any page on 0re.club to speak with our support team in real time. For privacy queries, select the account and data category when the chat opens.

Help Centre Ticket

Submit a formal ticket through our Help Centre if your request requires written documentation. We log every ticket and send a confirmation to your registered email address immediately on submission.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered protections across every part of your 0re account — from the moment you deposit via Paytm to the session logs stored after you log out.

Data We Collect

We collect your name, contact details, payment method identifiers (such as your UPI VPA or Paytm mobile number), and session metadata. We do not collect more than is needed to run and secure your account.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. Analytics cookies are optional — you can turn them off from your account settings at any time.

Account Security

Passwords are stored as salted hashes; we never hold them in plain text. Two-factor authentication is available and we recommend enabling it, especially if your account is linked to a UPI or PhonePe wallet.

Data Retention

We keep transaction records and identity documents for as long as required by applicable law. Once that period ends, we delete or anonymise your data. You can request early deletion of non-mandatory data at any time.

Who Can Access Your Data

Only authorised 0re staff with a direct operational need can access your personal record. Payment processors like UPI and Paytm receive only the data required to settle each transaction — nothing beyond that.

Requesting Changes

To correct, export or delete your data, contact us via email or live chat. We will verify your identity, then act on your request within the timeframe required by applicable India data-protection rules.

Frequently Asked Privacy Questions

These are the questions we hear most often about how 0re manages personal data, cookies, payment records and your right to control what we hold. If your question is not here, reach our privacy team through the contact channels listed above.

We collect your name, email address, mobile number and, when you make a deposit, your payment identifier — such as your UPI VPA or Paytm number. We only gather what is necessary to verify identity and process transactions on your account.

Payment identifiers are stored in encrypted form and accessible only to our payment-processing systems. We do not store your full bank credentials. UPI and PhonePe transaction references are retained as required by applicable financial regulations.

Yes. Submit a data-access request through our Help Centre or email support. After we verify your identity we will compile and send you a complete record of the personal data we hold, within the period required by applicable law.

Contact our privacy team via email or live chat and specify that you want your data deleted. We will remove non-mandatory data promptly. Some records — such as transaction logs — must be kept for a legally required period before deletion.

We do not sell your data or pass it to advertisers. Data is shared only with payment processors (UPI, Paytm, PhonePe) to settle transactions, and with identity-verification partners where local law requires it — nothing more.

Session cookies are essential for keeping your account logged in and cannot be disabled. Analytics and preference cookies are optional — open your account settings on 0re.club and toggle them off whenever you choose.

Access to 0re and the protections in this policy depend on local law and are available where local law permits. If you are in a supported India region, this policy applies in full to your account and all associated data.

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