Reference

Terms and Conditions at 0re

These terms govern your account on 0re and apply to every transaction, game session, and support interaction you have with us.

Applies to all India accountsUPI, Paytm, PhonePe coveredSubject to local lawUpdated without noticeContact us for clarity
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0re Terms and Conditions at 0re
REACH OUR POLICY TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled in a way that does not match what is written here, reach out to our team directly. We respond to terms-related queries with a written reply so you have a record of our position.

Team online

Email Support

Send your query to our terms team at the support address listed on the contact page. We aim to respond within 48 hours with a written explanation referencing the relevant clause.

Live Chat

Open the chat widget on any page to speak with an agent about a terms query in real time. Agents can escalate to a senior reviewer if a clause requires formal interpretation.

Account Help Centre

The help centre includes a dedicated section where key clauses are explained in plain language. Search by topic — payments, withdrawals, account closure — to find the relevant section fast.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We keep your account data secure and only use it in ways described in our privacy policy and these terms.

Data We Hold

We retain your registration details, transaction history, and game logs for the period required by applicable law. You may request a summary of the data we hold by writing to our support team with your account ID.

Cookie Use

We use session and analytics cookies to keep your account active and to understand how the platform is used. You can manage cookie preferences through your browser settings; disabling them may affect account functionality.

Account Security

Your account password is stored in hashed form and never transmitted in plain text. We strongly recommend enabling two-factor authentication where available and never sharing your login credentials with anyone else.

Data Retention

Account data is held for a minimum period as required under Indian financial regulations and deleted or anonymised after that period unless an active dispute or legal obligation requires otherwise.

Who to Contact

For data access requests, corrections, or deletion requests, contact our dedicated data queries address listed in the privacy policy section of the help centre. We confirm receipt within 72 hours.

Requesting Changes

If your personal details have changed, update them directly in the account settings page. For changes that require identity verification — such as updating your registered mobile number — contact support and we will walk you through the verification steps.

Common Questions About Our Terms

Below are the questions we hear most often about these terms. If your question is not answered here, contact our support team and we will give you a written response that you can keep for your records.

These terms take effect the moment you complete account registration on 0re. By submitting your registration, you confirm you have read and accepted every clause, and they remain in force for as long as your account is active.

Yes, we may update these terms at any time. When we do, the revised version is posted on this page with the update date. Continuing to use your account after an update constitutes acceptance of the revised terms.

Write to our support team explaining which clause you dispute and why. We will review your query and respond in writing. If the disagreement cannot be resolved, you have the option to close your account and withdraw your remaining balance.

Deposits and withdrawals via UPI, Paytm, and PhonePe are governed by these terms in addition to each payment provider's own terms. If a payment is delayed or fails, contact our support team with your transaction reference number for investigation.

Yes. Use your browser's print or save function to keep a copy of this page. You can also email our support team to request a PDF version sent to your registered email address at any time.

Access depends on local law in the state or territory where you are located at the time of use. It is your responsibility to confirm that using this platform is permitted under the laws applicable to you at that moment.

Submit an account closure request through the help centre or by emailing support. We process closure requests within five working days and will confirm when your account has been deactivated and any eligible balance returned.

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